Privacy Policy
Last updated: 14/06/2026
1. Information We Collect
We collect information you provide directly, such as your name, email address, and payment details when you register or subscribe. We also collect usage data including questions attempted, scores, and session activity to power analytics and improve your learning experience.
2. How We Use Your Data
We use your data to provide and improve the Platform, process payments, send transactional emails, generate personalized analytics, and respond to support requests. We do not sell your personal data to third parties.
3. Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember preferences, and analyze traffic. You can control cookie settings through your browser. Disabling cookies may affect Platform functionality.
4. Data Sharing
We share data only with trusted service providers who help us operate the Platform (e.g., payment processors, hosting providers). All providers are contractually bound to keep your data secure and use it solely for the services they provide to us.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. After account closure, we may retain anonymized analytics data and records required for legal or tax purposes.
7. Your Rights
You have the right to access, correct, or delete your personal data. You may also request a copy of your data or object to certain processing. To exercise these rights, contact us at support@medquest.online.
8. Children's Privacy
The Platform is not intended for children under 16. We do not knowingly collect data from children under 16. If you believe we have inadvertently collected such data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on the Platform.
10. Contact Us
If you have any questions about this Privacy Policy, please reach out to support@medquest.online.